PO -
BA -
UI/UX @Samuel Adeloye
Ticket

Context

Problem Statement

If the billing statement (pdf) is generated at a fixed time when changes occur, the statement does not reflect those updates, leaving the user uninformed.

  1. Billing Statement is not updated when PINs get invalid, and the default interest is calculated
  2. The issuance date needs to reflect the date in which the billing statement is sent to producers. Currently that is the not the case and this will affect the payment due date and the default interest accrual after the due date.

BPMN / User journey

https://miro.com/app/board/uXjVJyx2CuA=/?moveToWidget=3458764646237674465&cot=14

Business requirements